We are so pleased that you will be joining us for all our wonderful offerings. Please carefully read our terms and conditions. If you have any questions please contact us: hello@theyogafamily.com

Injuries & Health Issues:

It is your responsibility to listen to your body and discontinue any activity if you experience pain or discomfort. By attending our services you assume full responsibility for any and all risks, injuries or damages, known or unknown, which may incur through participation. It is your responsibility to ensure that a doctor has verified your good health and physical condition to participate in any of our offerings. It is your responsibility to make the service provider aware of any medical conditions or physical limitations before the service is provided.

Pregnancy:

It is your responsibility to ensure that a doctor has verified your good health and physical condition to participate in any of our offerings during your pregnancy. It is your responsibility to ensure that you make the service provider aware of your pregnancy before the service is provided.

Further Therapeutic Support:

Our services are not a substitute for medical attention, examination, diagnosis or treatment. Our services are not a substitute for psychotherapy, counselling and trauma informed intervention.

Duel Relationships:

We strive to carefully hold a strict client-service provider relationship. It’s not possible for our teachers to maintain duel relationships with clients. This boundary ensure we can provide safe and therapeutic support to all our clients. 

Consent For Any Touch:

We strive to create a safe space for you to access our offerings. Our teachers will not offer any physical assists or adjustments without clear verbal consent. Please refrain from touching/hugging our teachers unless clear verbal consent has been provided. We respect your right to refuse any touch if this is your preference.

Consent For Photographs & Videos:

To maintain a safe healing space, our teachers will not take any photographs or videos without clear verbal consent. Please refrain from taking any photographs or videos during our offering, unless you have gained clear verbal consent prior from the teacher and all other attendees. We respect your right to refuse photographs and videos if this is your preference.

Refunds:

Our services are non-refundable and non-transferable, unless stated otherwise.

Cancellations:

All bookings and appointments made for any of our services are non-refundable and non-transferable, unless stated otherwise.

Private yoga tuition appointments may be cancelled or amended via email up to 48 hours prior otherwise payment is taken in full. There is a 12 week expiry on all block bookings for private yoga tuition - if you require a longer expiry you will need to notify us prior to the start of your block.

All reiki and trauma informed coaching services with Sarah, plus trauma informed yoga bookings are non-transferable and non-refundable.

Sound Healing:

Sound healing is not suitable for the 1st trimester of pregnancy & those with a pacemaker.  It is your responsibility to ensure that a doctor has verified your good health and physical condition to participate in sound healing.

Recorded Content:

Please respect our service and do not share our recorded content with those that have not purchased it.

Fragrances:

We may use room sprays containing natural oils prior to our events, if you have an allergies/sensitivities please contact us via email.

Children:

In some cases we can allow children to join our services. In these cases, a parent or guardian must be present throughout.